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Businiess name:
Pool & Spa Depot
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Review by:
citysearch c.
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Review content:
Went in the store to buy a reputable spa. After looking at many models they showed me a ""Special Order"" that was cancelled by th epurchaser and they would give ame a great deal on it. It was brand new but did have some cosmetic blemishes. They sold me a spa that they claimed was Catalina. I bought it, scheduled delivery and then went home thinking I was in good shape. Out of curosity I started researching that specific model on the internet. Come to find out it was not a Catalina Spa. It was actually made by a company that only retails them on e-bay. Exact pictures of mine listed right on the sellers page who happened to be the manufacturer. When I went back with the printed evidence in hand they refused to believe me and tried to tell me all spas are made by the same comany and then sold to the retailers who put their own label on them. They fought me over giving me my money back and treated me like dirt. Manager was rude and crude in his conversations. STAY AWAY!!
Cons: everything
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