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Businiess name:
Sewing & Vacuum Warehouse
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Review by:
citysearch c.
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Review content:
Thats right, they threw away my sewing machine. If you were thinking about going to Sewing and Vacuum warehouse on hwy. 249, you do not want to shop at this place. They do not give refunds and they do not post it or tell you about it before you purchase equipment even when your new purchase does not work properly and even when you speak with the manager and even when you come back or call back within the hour the same day of purchase. Read the whole story on my website.. I am a fair person and do not anger easily but I am reporting these folks to the better business bureau.. Normally a person goes into a business in good faith that they will receive a good product and that the company is not desperate for business like Sewing and vacuum warehouse in Houston is desperate for business, enough to do shady or underhanded business practices. I wrote a full detailed article about this on my website.. which is
/sewing-and-vacuum-warehouse-on-state-highway-248-in-houston-threw-away-my-sweing-maching.html
Fact: The new machine which was defective right out of the box, still will not sew the thin fabric and keeps breaking the thread.
Fact: the sales lady in the store said that brand of machine had been having problems and she jammed it with a screwdriver to try to fix it..
.Fact: I called within the first hour after my cash purchase to get my Kenmore sewing machine back, but they claim they evaluated it , threw it in the dumpster, and the dumpster was emptied all within an hour of me calling them back to ask for the machine back but they did not tell me this when I called.
Fact: My machine was thrown away even when I told them I was coming to get it.
Fact: they refuse to give me a refund when they sold me a bad machine and they refuse to return my old machine which they claim they threw away.
Customers only want to be treated fairly and with honesty and integrity and this store fails in every category. Do not buy a sewing machine or vacuum from Sewing Machine warehouse
Pros: the one sales lady tried to be helpful
Cons: unfair and shady business practices
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