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Businiess name:
Birchwood Kennels
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Review by:
citysearch c.
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Review content:
Beware of Birchwood Kennels' weekend prices! Although they advertise $25 a day, this isn't true for weekend pricing.
On Saturday, we dropped our Weimaraner off at 10 am and picked him up the next day, on Sunday, during their only pickup time--4 pm - 5 pm.
We expected to pay $25 dollars since our dog was only there one day, but were forced to pay $50 instead.
I'll try to sum up their reasoning: At 12 noon, their clock resets and you must pay for another day, and since their *only* Sunday pickup time is after noon you are automatically charged for two days.
- Great for the owner, but horrible for customers.
There are so many other boarding options in Knoxville that you don't have to be tricked into paying twice the amount. I suggest you look for another, more reasonable, place to board your pet on the weekend.
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