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Businiess name:
Brier Creek Pet Hotel
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Review by:
citysearch c.
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Review content:
my dog has a great time going to the brier creek pet hotel. she loves it and is always excited to go. i always put her in and get a groom before she comes home. this time they did trim her one nail to short (which is fine if they told me) i got home and she bled all over my carpets. when i called to just inform them that her nail was trimmed to short, the guy on the phone got defensive and said ""funny how it didnt bleed on our floor"" in a way that made me feel like he was thinking i made the whole thing up. then went on to blame the whole situation on myself claming her nails were to long which resulted in the bleeding and told me that i need to trim her nails more often even though her nails are trimmed regularly. i did not appreciate how i was put to blame, but other than that they are a great place to keep your dog for a long weekend!
Pros: great for all dogs
Cons: bad customer service
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