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Businiess name:
Roto-Rooter Plumbing & Drain Service
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Review by:
citysearch c.
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Review content:
Wish I had listened to the Yelp but the lack of reviews there and all the positive reviews here made me think otherwise. Now I know better. NEVER EVER USE Roto-Rooter. They're a corporate company that charges outrageous prices. $215 to replace a showerhead? Another $215 to fix a leaky faucet? And this is not including the fees they pile on at the end.
Being ripped off aside, I was pretty much sexually harassed on top of it all. Plumber gave me a ridiculous quote for the services I requested (fixing a faucet and replacing a showerhead) so I declined replacing the showerhead. He then proceeded to offer me a discount on the showerhead replacement because I was a ""pretty Asian girl"" and that he was into Asian girls. Said if I was a guy, he wouldn't offer me the discount but since I'm girl, he worried I would not be able to fix it on my own--basically implying my inherent incompetence to be able to fix things because I was a woman. He then refused the $40 coupon I got from the website because he said it was company policy to only give one discount and he was already giving me a discount on the showerhead replacement (Note: getting a discount on an outrageously priced service in the first place = still getting ripped off). Kept bringing up that I was a nice Asian girl and that he wanted to marry someone like me. Asked for dating advice about Asian girls while drafting up a huge bill and then sold me some expensive drain solution that I did not want. Felt sexually harassed after the whole experience as well as ripped off by Roto Rooter. Will never use this company again and I encourage people who don't want to be ripped off to do the same.
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