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Businiess name:
Sam's Automotive
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Review by:
citysearch c.
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Review content:
Let me start by saying that if I could rate this company with a zero then I would. I live in Lebanon, TN and Sam's Automotive is in Knoxville. My car had been towed by AAA (which I am contacting next) to this establishment. My son and I were driving to Knoxville to pick up my car and we talked to the mechanic serveral times about tires we wanted, he called to let us know when he was finished with the car and our final call was to tell him that we were about an hour away which would be a few minutes after 5:00 (they close at 5:00). He assured us that someone would be there so we would not have to drive 2+ hours home and then drive back the next day. Needless to say, NO ONE was at the business (I use the word business loosely). The man who tows cars for them showed up to bring the wrecker back and he called the owner who told us it was after closing and we had to wait until the next day. I ended up getting a hotel, my son went back to Lebanon and the next day I had to get a cab to finally get my car. Also, after I got home I realized that the Jaguar emblem on the wheel was missing. I wouldn't use this business again even if it meant pushing my car to another automotive repair shop!!!! PLEASE DO NOT USE THIS BUSINESS!!!!! YOU WILL BE SORRY IF YOU DO!!!!
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