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Businiess name:
Approved Comfort Heating & Air Conditioning
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Review by:
citysearch c.
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Review content:
They came yesterday to see what is wrong with my air and charged me $166 saying that they fixed it and was working but it will take some time to cool . An hour later I realized that was not working. Called them and they said they did their job and if I want them back I have to pay again. So they charged me for nothing because I did not get the right diagnostics and the system never cooled like I was told. Their managing director was very agressive, unprofessional , telling that in fact he is the right hand of the owner and he does not care how I feel and he is going to hang up and that I do not have chances for getting my money back for a job poorly done. Contact me if you want more details . By the way an hour after the technician left the Managing Director ( Tom ) called to sell a new unit . He did his homework very quickly looking at my house via the satellite. I am going to write bad reviews for this unprofessional bad quality service as much as I can. Please read the Chicago Tribune for a " nice " article that will explain how this business miss lead the customers , take advantage of the fact that they have no air conditioning reparing expertise and lie to customers . My air still blows warm air!!!!! and I was told is working about 3-4 hoursI Today , I hired another company and guess what they found the right diagnostics, a missed connection to the capacitator that in fact the company "APPROVED COMFORT HEATING AND AIR" UNDER THE SUPERVISION OF TOM THE MARINE AND DANNY MARTIN THE OWNER failed to see......and fix while giving the wrong diagnostics. I am wondering how many people are getting ripped off like this, Please look for a an article in the Chicago Tribune soon. This is unaceptable. I am sure others got the same I got, Let's get together and fight this BEAHAVIOR. We work hard and I think all of us feel a great level of responsability when we are doing our jobs whatever those are.
Pros: sorry to say but the number for pro's equals =0
Cons: poor service, zero knowleadge, ripping off, charging for doi
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