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Businiess name:
Blockhouse Creek Animal Hospital
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Review by:
citysearch c.
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Review content:
We went to Blockhouse a year ago and at that time the office seemed friendly and competent. This time the experience was totally different. We arrived for our 5:30 appt. at 5:20. We stood in front of the receptionist who, by 5:30, had literally not looked up from her computer once to even say, "I'll be right with you". We were right in front of her and she never acknowledged us. A man at another computer station seemed to be multi-tasking. He said he'd be with us in a minute and then tried to help a number of other people who were just sitting in the waiting room, none of them smiling, evidently waiting for their pets. They were there before us and I didn't see one of them get their pet before we went into the exam room. We waited in that room for about another 15 minutes before anyone even came in. We gave that person the information about the dog. He left and about 10 minutes later another tech came in who did not have the information about our dog accurate, and we had to start all over again.
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