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Businiess name:
Pioneer Gas & Appliance Co Inc
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Review by:
citysearch c.
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Review content:
These people are horrid. They treat their customers like they're doing you a favor, at best. Right after hurricane Irene, I called in for propane. Power was out, had to go with the stove top for heating water, had no idea of how much propane I had, as there are no guages on these tanks. Have asked for a guage for three years. No response. They put me in as an "emergency" trip, though I did not ask for that. They charged me $185.00 for the "special trip" because I had more propane than I thought I had. I had NO WARNING that such a charge was even possible. Have called several times. Office staff anywhere from vague to downright snotty. Several messages left for owner to call back, no response. Several noticies that my tank is leaking, no response. I expect that they will take my tank, refuse to refund gas left in it. They've done this before, to other people. I expect that they will keep my deposit. Again, they have a history.
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