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Businiess name:
Action Air of Florida
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Review by:
citysearch c.
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Review content:
I just moved into a new house that used an a/c system with those damper zones. From day one the master bedroom a/c was not working at all. I was forced to sleep in a guest room for a cool evening. It took them 3 days to get over and fix the problem. It turned out that they wired the compresser wrong when they installed it during construction. The second call was due to no cooling in the master bedroom again. This time they told me that the fancy thermastat (that they recommended I get) was not able to talk to the condenser. Again I was told that the problem would be fixed. The third and fourth time I called was again due to the systems not cooling. The machine was not following the program I put in it (per the instructions that they gave me to program the system), it would cool when it wasn't supposed to and then not cool when it was. In addition, it was cooling well below cooling points that I had never programed it to cool to when I programed it. This morning when they came out, the service tech gave me attitude and told me that the cooling demands that I was placing on the system was an unreasonable expectation (67 degrees at night) and that no residential system could do that without freezing up. Even though I have always run the air that way in my last 4 houses and never had any problems. I specifically told the owner John Nowakowski what my cooling needs were (including my nighttime A/C demands) during pre-construction and was promised that this was the system for me. Boy, was I taken for a fool. I will now go back to 4 Seasons A/C were I had no trouble with my air in my old house for the past 7 years, even though it means vioding my warranty with Action Air. I would rather pay for a company that is respectful and gets the job done, then continue get half assed service from a crappy company for free! Aviod this company at all cost!
Pros: NONE
Cons: Attitude, incompetence
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