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Businiess name:
Sparkkles Restoration
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Review by:
citysearch c.
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Review content:
This was the worst experience I've ever had with a company. First of all, they were nice (at least the workers were, the owner was not). However, they were not professional. They continually missed deadlines of when my items were to be cleaned and returned to me. When they eventually did finish, they wanted to charge me an absorbent fee for storage, when they were the ones who delayed the process and therefore stored my items! Also NUMEROUS items were missing, which I found out later they threw away (that could have been cleaned, but they were too lazy). They promised to pay to replace them, but never did. Then to top it all off, a large amount of my items they did clean were broken, missing parts, scratched, etc. MAJOR appliances were returned to me broken... were they dropped perhaps?! They also packed small items in large boxes and packed them half full, then charged me for a large size box cleaning! Ex: one HUGE box contained only 4 or 5 kitchen utensils, and I was overcharged for them to clean that box. VERY sketchy company. I believe the workers work hard, but the owner Mr. Baker has other motives...Just a warning to the public, do not use this company.
Pros: Friendly
Cons: Scam artists, broken items, missing items, late completion
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