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Businiess name:
Sears Optical
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Review by:
citysearch c.
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Review content:
I made a recent purchase online. When I arrived at the store with my email stating the item was ready for pickup, the store informed me that they did not have the item. I was then told I could ge 20% off of a similar item. When it came time for the manager to approve the 20% they would not do it. I had to call sears headquarters four times, just to get the local store manager to call me back. I would avoid this store at all costs. Shop somewhere they respect customers. Daryl Yount the store manager has no idea how to run a store.
Pros: none
Cons: managers have no idea what they are doing. requested the store manager call me he never did. so much for customer service
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