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Businiess name:
Atlas Towing Service
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Review by:
citysearch c.
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Review content:
I contacted Atlas Towing for a simple extraction of a light pickup truck that was stuck about 8' from the side of a basin of a dried up lake. I was told by the dispatcher that simple extractions start out at $100 and that I would be provided a more accurate quote upon arrival. Although they showed up quickly, the wrecker responded with another customers vehicle on the back of the tow truck. I needed a simple extraction but because the driver had to unload the Mustang on the back of the truck to properly used the winch I was charged an additional $65 dollars for the removal. The driver incompetently destroyed landscaping after overlooking that his equipment was secure and off of the ground before driving away leaving me responsible for the damage to the grass. I contacted the woman at dispatch claiming to be the owner who after I explained what happened immediately began cursing at me when in fact she had not seen the damage her driver had actually done. I have detailed photos of the entire incident to backup my story. I've never been treated so poorly and unprofessionally before in my life. These people are thieves with predatory business practices.
Pros: null
Cons: null
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