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Businiess name:
Carnegie Hotel
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Review by:
citysearch c.
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Review content:
We stayed in this beautiful property over the Fourth of July weekend. Gorgeous public areas and nice room. However, there was damage done by the housekeeping staff to a medically necessary breathing apparatus. Hotel denies moving or dropping the unit which was rendered totally non-working for the second night. Front desk clerk understood the damage and took a report, but hotel management denies any responsibility and refuses any compensation for a unit valued at nearly $800.00. The fact the floor was wet beneath the unit shows that something happened. I certainly will be filing in court to recover these damages. Ruined a wonderful weekend getaway.
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