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Businiess name:
Denson, Melody A, Md - Urology Team
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Review by:
citysearch c.
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Review content:
I saw DR. Houser 2 years ago and thought she was rude then. Well, I need to be seen again as my kidney stones were flaring up. I called the office to make an appt. and was told that I owed them $122.00 and that they would not see me until I paid it. I told her that I could not afford to pay it right now. No option of paying it out or anything. They suggessted seeing another DR.and that had I been a regular patient that they might could have worked with me...no one said I needed a follow up appt. Then I asked Caroline(office manager) to please let me know what my lab results were. She laughed at me and said, "from 2 years ago?" She then denied laughing at me. I thought it might be a good idea to know my results so that I could see another DR. Dr. Houser's office never called me with any results and I assumed it was like every other office that no news is good news. Now, I am questioning that considering Dr. Houser was going on a month long vacation at the time and seemed more preoccupied with that than me as a patient! I wish I had seen these reviews prior to going there. Not to mention that the Jollyville office is nasty past the waiting room. The bathrooms look as thought they don't get cleaned and double as a storage closet. I should have gone with my gut. She was rude then and her offfice is rude now! Think twice before going to this Dr.'s office.
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