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Businiess name:
Joseph & Friends Lifestyle Salon & Spa
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Review by:
citysearch c.
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Review content:
I found this salon to be perfect for me when I first moved into the area 3 years back but after constant rising prices every time I went in "due to more training," a bad hair cut, and poor customer relations, I decided to stop going. I am not a picky person, either - I go with the flow and like to experiment with cuts and color so am usually complacent with whatever happens with my hair - it will grow back, right? The 2nd to last time I went, I made an appointment with a "new" stylist because I needed a trim and needed it sooner than the 3 week wait. He made me feel uncomfortable - he was too touchy feely. He gave me an unsolicited shoulder and neck massage. He also seemed to not really know what he was doing. When I explained how I wanted my hair trimmed (he asked), I used terms my normal stylist (who was not there that morning) used and he kept asking me to explain them which really bugged me because he should know the terms. When I left the salon I was ok with what he did. Then I went on a trip the next day and discovered that the hair on one side of my head was shorter than the other! I kept thinking it was because I part my hair on the side, but when I parted it down the middle a huge area of hair was missing! When I got back from my trip, I made an appointment with my normal stylist - she agreed my hair was not cut properly. She fixed it then charged me full price. Perhaps I should have asked but I thought she would at least charge me less than the normal price or not at all. She made me feel not welcome - which was odd since I have always felt comfortable around her. Those last two experiences combined with the constantly rising haircut and color prices made me finally decide to look elsewhere. One other experience I had also factored in my decision. I accidently knocked off and shattered a glass Aveda bottle displayed on shelves 3 feet in front of the register - they charged me the full price ($40) of the bottle! I thought that was extreme.
Pros: some good stylists, good products, friendly front desk staff
Cons: constant rising prices
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