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Businiess name:
J Z Windows
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Review by:
citysearch c.
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Review content:
I ordered window's with JZ construction in 2005, They claimed to be the peoples choice for great customer service, although there service was great when putting the window's in know that we have had a problem they where not so good, We have tempered glass anlin window slider. a small rock got the window and it shattered while doing the yard. Not a problem because there sales person told us we have guraretee replacement on any one window for life. when we tried to use it she said oh!! thats not on tempered glass. then she said they never said that, then she said 200$ then it was 307$ then it was 317$ When I spoke with Anlin they said most construction company offer the replacement as a customer satifaction and his main company said they only had to replace 2 last year and it was worth the money to keep the customer happy. well JZ did not make this costomer happy. very unconstiant very good when putting window in. not good with customers after that. She acually told me if we replaced windows for our customers we would be broke. well I dont think that statement is helping you very much. what ever happen to the customer is always right!!I would not recommend JZ construction to anyone EVER!!!
Pros: Good in the beginning
Cons: Bad customer service after installation
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