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Businiess name:
Ayers Automotive Repairs
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Review by:
citysearch c.
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Review content:
I recently had my car serviced at Ayers and wanted to say how impressed I was with the level of customer service and professionalism. I was initially told that my car would be done by the end of the day. After the guys got into things they had to call back and say they weren't going to be able to finish everything until the next day. Initially I was a bit disappointed because I was planning to go to a friend's house that evening and not having a car was a bit of an inconvenience. I was surprised when they offered to pick me up and drive me anywhere I needed to go. I told them I appreciated the offer, but it would be later in the evening and I could work something out. They then said they would rent a car for me (on their dime) if I wanted! I understand that delays can happen when servicing cars and I was very appreciative that Ayers went above and beyond in helping make the process as convenient as possible. The next day I picked up my car and it was washed and ran perfectly. They called a couple days later to make sure everything was going okay. I also got a card in the mail apologizing for the inconvenience of the delay and offering a free oil change. Again, totally unexpected, but greatly appreciated. Well done guys.
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