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Businiess name:
Stones Crossing Dentistry
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Review by:
citysearch c.
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Review content:
When I moved to Indy I had to find a new dentist and chose Stones Crossing Dentistry. Initially I liked it there. Then last year they sent me a post card for my 6 month cleaning. I called for my appointment and they scheduled me 6 weeks before my actual cleaning was due (unbenownst to me). Since my insurance only covers once every six months I got a bill. Of course I was confused so I called my insurance company to see why they were billing me and they told me I had gone for a cleaning 6 weeks too early. So I called Stones Crossing to ask what happened and they said that they typically check for that but that I must have "slipped through the cracks!" I asked that since it was their mistake and I made my appointment in good faith that the postcard was sent when I was due for a cleaning not 2 months early if they would forgive my bill for $77. They refused. They also lied to me telling me they had given me a discount for their mistake when in fact I found out, since I have several relatives in the dental profession in Michigan, that they can't charge the full amount when they file it with your insurance company. All in all I am so disappointed with the lack of integrity with this office. I was amazed that they wouldn't rectify the mistake they admitted they made. I had even referred friends to them. Obviously I will no longer be going there as I refuse to do business with unethical people and I caution anyone looking for a dentist to be wary of Stones Crossing as they do not put any value in their patients...only in collecting money.
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