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Review content:
I truly wish I could give this shameful place a negative 5 star rating. I'm a single mom of 5 kids on disability and very ill. I had saved up for 2 and half yrs to buy myself and my 22yr girl a car. I took an 02 Mazda MPV to King's to make sure this was a good car to purchase for $4500. Ray told me that they had a special on the "used car inspection" usually runs over $100 but it was only $50. I also asked them to do an inspection on my '96 Subaru since I knew it needed a clutch and possibly rotors. Ray told me to bring the van in at any time , it was Friday May 13, and they would get it in right away. The seller of the car and I met at King?s at noon. 3 hours later, they were finally done. Ray told me the car was in excellent condition, it would need a tune up and some other preventative maintenance over the next year but that it was overall a great deal. I bought the van, left my Subi there for further investigation. 2 days later, the check engine light came on the minivan, and I had noticed the engine missing. I called Ray on Monday to report the problems and to check on the Subi. The Subi still hadn?t been checked and Ray told me that the van did need a tune up and that was why it was having problems. I stopped in on Tues to get some stuff from the Subi, actually hoping it was done, but it was not. Ray acted like I was a problem instead of a customer and there was still no news on the Subi. I got sick on Wed. but called to check, Ray was rude and had no idea what was goin on w/ Subi. Still no word on Thursday. Finally got a call on Friday from Tom, the mechanic who proceeded to give me a whole list of things the Subi needed including a thermostat that he wanted to charge me over $150 (they cost like $12 at Auto Zone) and $120 to wash the engine. I told them not to wash the engine, to please replace the most important part (which according to Tom was this oil sensor seal). I was charged $370 for an engine was and to replace a $2 part. I must admit I didn?t do my homework on this place before. I thought this was a place I had gone to over 18yrs ago that had been honest and helpful when I needed it, but I was wrong. I thought oh well, they seem nice, very Christian, seem to be honest, talked to me about gardening and such. Now they?re telling me that the van they told me was an awesome deal needs over $3000 worth of work on it just be safe, that my Subi needs over $2000 and my daughter?s Saturn needs $500 minimum. They charged me twice for diagnoses on the minivan, and $111 for each the Subi and Saturn, and did work and charged me for the Subi. They were rude every time I asked questions or called to ask what the word was on my cars, they way overcharged and, I truly believe, they sabotaged every one of my vehicles. When we dropped off my daughter?s Saturn, all of her tail lights worked. I know because I followed her. They wanted $75 to replace 3 of them that suddenly went out, and 2 that went out on my Subi. These people aren?t very nice people. I?m into them for almost $1000 which may as well be a $million to me since I only $700 a month for myself and all of my kids. All of my savings is gone and I?m stuck with 3 cars that all need work done just to get them running again. Oh but if I?m interested in selling them, Tom and Ray are VERY interested in buying them for junk prices?yeah right, it?s far more likely that they?ll fix whatever they sabotaged and make several grand on my back. DO NOT, I REPEAT, DO NOT TAKE YOUR CAR HERE. DO NOT BELIEVE THESE ?POSITIVE? RATINGS. EVEN IF SOME DID HAVE A GOOD EXPERIENCE, IT?S PROBABLY ONLY BECAUSE THOSE CUSTOMERS NEVER ARGUED AND PAID OUT A LOT OF CASH THINKING THEY WERE GETTING ONE HELLUVA DEAL. OR?THEY?RE JUST PEOPLE BEING PAID OR BRIBED TO GO ON AND PUT GOOD REVIEWS.
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