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Businiess name:
Family Auto Care and Repair
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Review by:
citysearch c.
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Review content:
This is a rookie shop trying to learn while passing the cost off to the consumer. From my experience because of the lack of part connections of a well established shop Family auto care tries to sale generic after market parts at more than the cost of genuine o.e.m. parts. Theirs usually only 1 mechanic/owner in his 20's trying to over multitask leading to vehicles not given the proper attention and very long repair times. I had high hopes for this shop but it failed and it failed hard. Family auto care charged me much more than the dealer and promised to warranty my car 12 months or 12k miles and it never made it to either with out problems. My car now sits in my garage with check engine light on and oil all over the engine. Family auto care refuses to fix my car properly and honor my warranty and considers this fixed. Its been a awful experience and a huge waste of money.
Pros: null
Cons: null
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