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Businiess name:
The Auto & Tire Doctor, Inc.
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Review by:
citysearch c.
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Review content:
I took my vehicle to this place to have my studded snow tires mounted, since I purchased them there. Later that afternoon, I received a call from the owner (John) telling me that I really needed to replace my front brakes. I told him I had just had my brakes inspected 4 weeks earlier, and my regular mechanic told me I still had 25%-35% pad left, but told him to go ahead and change them since the car was already at the shop. My bill was $623. This ""RIP-OFF"" shop put front loaded calipers and rotors on my car without my knowledge, or permission. As of today, the owner (John) has offered me $250 credit, but this is unsatisfactory considering the work was never requested, nor authorized. I fully intend to pursue legal action against them, and will also file complaints with any applicable consumer reporting agency in an attempt to get the word out. This guy even tried to lie and tell me after the fact that he had informed me what work needed to be done. This was AFTER Bob had already called to offer me $200 credit for unauthorized work on the car. Do NOT take a vehicle to them! You will be treated in a similar manner, then threatened with their little ""scare tactics"", and left feeling COMPLETELY RIPPED OFF! \r
\r
Cons: Unauthorized repairs, lies, scare tactics, manipulation, shoddy business practices
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