The Auto & Tire Doctor, Inc.

Worst auto experience ever. 7 weeks and still no car. They lied numerous times about the progress of the car. Do not go here. more

The service we got at the Auto Doctor was incredible! They helped us after we broke down on I80 passing through Truckee. Not only did they get our car fixed in a timely manner, they helped my family with our dogs and kids and helped us get to a hotel for the night in town. Picked us up they next morning, and just really cared about making sure we were ok. THAT is service! Thank you Auto Dr!!!! You guys are the best!!! more

I've had two prior experiences with the Auto Doctor that have made me scratch my head but I gave them the benefit of the doubt. Being a local business, I wanted to give them my business so I went back for a third time and then had price checks done. I now hope I never have to go back. \r \r First head scratching experience was replacing my timing belt at the tune of $1000. A labor intensive project done every 90K miles. Gas usage slipped from 27-28 MPG to 23-27 MPG highway. Car lacks power and sometimes surges. I took the car back to them a couple of weeks after the work was done and insisted nothing was wrong with it after running their checks.\r \r Check engine light came on. They fixed it with $200 of labor and $400-600 dollars of parts. Check engine light came on intermittently afterwards. Ugh.\r \r Finally, check engine light came on and took it in to find out what was going on. $1500 estimate - $105 of labor and $1400 worth of parts. :-( Price checked down in Reno. While labor was con more

THANK YOU! The Auto Dr. took great care of us while passing through Truckee. They helped get our vehicle towed, provided a ride for us and were very friendly and helpful. Our Jeep was fixed in a timely manner and we were on our way! Thanks guys, you are the best! Would I recommend them? Of course! I wouldn't go any where else now! Jan Reno NV more

I have been taking my cars to the Auto Doctor for years and they have been consistently helpful and dependable. They make it easy to keep track of when you need to come in for upkeep and you can see your service history on line. I recommend them to anyone who comes to town looking for help. more

Andrew was very helpful and knowledgable of my car. He took care of me in a timely manner and because of him I would reccomend the Auto Dotor to my friends Pros: knowledgeable, friendly Cons: no cons on my visit more

Sunday wasn't the best day of my life. Having a mechanical breakdown on HWY 80 was pretty miserable. more

I took my vehicle to this place to have my studded snow tires mounted, since I purchased them there. Later that afternoon, I received a call from the owner (John) telling me that I really needed to replace my front brakes. I told him I had just had my brakes inspected 4 weeks earlier, and my regular mechanic told me I still had 25%-35% pad left, but told him to go ahead and change them since the car was already at the shop. My bill was $623. This ""RIP-OFF"" shop put front loaded calipers and rotors on my car without my knowledge, or permission. As of today, the owner (John) has offered me $250 credit, but this is unsatisfactory considering the work was never requested, nor authorized. I fully intend to pursue legal action against them, and will also file complaints with any applicable consumer reporting agency in an attempt to get the word out. This guy even tried to lie and tell me after the fact that he had informed me what work needed to be done. This was AFTER Bob had already called to offer me $200 credit for unauthorized work on the car. Do NOT take a vehicle to them! You will be treated in a similar manner, then threatened with their little ""scare tactics"", and left feeling COMPLETELY RIPPED OFF! \r \r Cons: Unauthorized repairs, lies, scare tactics, manipulation, shoddy business practices more

I took my car here when it was having problems with it's transmission. The staff was very friendly, although the bill was not. I did not take it anywhere else to see if there would have been a difference in price, but it cost almost $3000 to have it fixed. They had to order a part, but it still took only about a week. This place is friendly, and they explained what was wrong with my car so that I, who know nothing about cars, could understand. I would recommend this place, although you might was to get a second quote just to make sure they are not overcharging. more