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Businiess name:
Hayward Auto Care
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Review by:
citysearch c.
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Review content:
I have an extended warranty on my vehicle, so I only have to pay the deductible. Ken, at Hayward Auto Care, is really good about taking care of the car insurance so that the only thing I have to do is give him the deductible. When I called about the extended warranty the first time, they gave a few dealers in the area who accepted it. Ken was one of them.
I called him up and told him what the problem was, and he told me to bring the car in. He called me a couple of hours after getting the car to tell me what the problem was, and that it would be done in a couple of days. When I picked it up, Ken showed me exactly what was wrong and what he replaced. He also gave me some information about problems to look for that are typical with my engine.
The next time I went to him because my power steering went out. I called Hayward Auto Care up and they told me to bring it right over. He just told me to leave the extended warranty paperwork with him, and that evening it was ready to pick up.
The first time I used them it was for an oil leak, and my car hasn't leaked since. The second time was for the power steering, and the steering has never been better.
They are really friendly. It is no big hubbub there, and not a lot of red tape. I have seen people drive up, Ken greets them, tells them to park the car, and he takes care of it. He is very accommodating.
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