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Businiess name:
Doctors Of Women's Health Ctr
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Review by:
citysearch c.
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Review content:
I have never had such a horrible experience with a doctor's office. While the doctor herself was fine, she was not worth going back to after the office staff put me through one stressful ordeal after another.
They tried to charge me the full cost of a doctor's visit even though I have insurance (their billing is a mess) and when I tried to question the ladies at the desk about it they simply said "I don't know, call billing," - as a response to questions they should know the answer to.
Then they billed me a copay MONTHS after my appointment, when they assured me there was no copay for the immunization I received that day. Also, this is a series of three injections and I didn't even get the bill until after my third shot (6 months after my first shot). It's like they didn't want me to know I would be charged so I'd keep coming back and end up owing them money.
I called repeatedly to try to fight this charge only to have the staff not listen to me and try to pass me off to someone else. Nobody would return my calls or give me any answers and I ended up having to walk in and deal with it. The very rude office manager told me I had to pay because even though there is no copay for the shot itself, they are charging a copay for just visiting the office. If I had known this was the case, I would have gone somewhere else that does not charge a patient for essentially walking into the building. She would still not waive my fee even though I thought they should since they lied to me and told me I wouldn't have to pay anything at all. I ended up having to pay the copay, only to receive another bill two days ago for my visit in early June.
Just to put the cherry on top, the appointment desk people are snappy and also very rude.
These people LIE to their patients and don't care if you come back or not, so there's no reason for them to treat you nicely. Stay far, far away!
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