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Businiess name:
Santa Fe Day Spa
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Review by:
citysearch c.
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Review content:
I have been a regular of Santa Fe Day Spa for a few years now. I would have continued service there, if it hadent been for the unprofessionalism, miscommunication, and un sympathetic staff. my husband called 2 weeks before and booked me an appt. with my regular therapist. I called 2 days before to confirm I was requesting someone for my massage. when i arrived i waited 20 minutes to be serviced and then someone named Katie came and said "Im doing your massage", and i said excuse me i requested someone. then she proceed to walk away and "tell management". then they came to regretfully the person who scheduled my appointment (who just so happened to be the mananger) forgot to notate it in the system so i was left with the choice of getting a massage by someone new or continuing to wait. so you decide is Santa Fe worth the money? not to me anymore... not only was i not shown any regret but i was not offered any type of discount either.
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