Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Velocity Auto Sales
|
|
Review by:
Kait C.
|
|
Review content:
After doing lots of research, I decided to travel the 700 miles to buy the car I wanted from Velocity. BIG MISTAKE. I called to arrange my appointment and do my negotiating over the phone, and when I showed up, the salesman I spoke to wasn’t there. Another salesman started working with me, and after seeing the car, I noticed that the navigation system was locked and needed a disk, some interior leather was torn, the tires were weathered and the rubber cracked-and to top it off, the rotors were completely shot. I left the car and a $1000 deposit with Velocity for 8 days to fix all the things I mentioned, I also asked for an owners' manual and a spare key. When I returned to pick up my car-hoping for a quick transaction, (the salesman I had been working with was gone) considering how far I needed to drive to get home, NOTHING had changed- except for one thing...The rims that were on the car were exchanged for different rims—ones that had serious curb rash and were bent around the edges. It took 5 hours to complete the transaction...I had actually decided to walk away from the deal after traveling to get there, but my $1000 was apparently non-refundable and anyone to whom I could dispute the refund policy was "out of town". When they said the car was ready for me- it was dirty, inside and out, the tire pressure gauge was lit, and the gas light was on. I asked them to at least wash it-which is where I received the best service- the detail crew was speedy and thorough with the outside of the car. The entire dealership was beyond disorganized and each of them blamed another salesman for everything. As I was unhappily signing paperwork, I was informed of a Doc. Fee of $295-an outrageous fee- even for large dealerships. LEGALLY, doc fees must be included in the advertised price of the car, and are meant to pay for things like dealer prep and safety inspections. I asked for the inspection certificate and maintenance records-since I paid for those things to be done & I haven’t heard anything back, but I’ll keep calling....
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|