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Businiess name:
At Home Furniture and Mattress SuperStore
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Review by:
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Review content:
Please listen to these reviews and save yourself future hassles and disappointment! Poor quality furniture, deceptive practices. We purchased a couch and loveseat here and shortly thereafter, we had one of the springs pop in the couch. We had purchased the extended warranty as the salesman assured us it would cover anything, even if it was our fault. Well, the first repair required us to haul the couch in and back home for the repair. Okay, so it was inconvenient, but it was taken care of. Now, another few months later, another spring has popped in almost the exact same spot as before. Thinking we were covered, I called to see about getting it fixed - again. I was told, of course not only did we have to haul it both ways, it was not covered and that the original repair was covered under the manufacturers warranty, which had now expired. I was then advised that the extended warranty we were roped into purchasing did not cover any damages or repairs, that it was only for fabric and that we would have to pay for it ourselves. We refuse to jump through hoops for less than quality furniture and will never make another purchase with this store again. Very sad they take advantage of buyers and then do nothing to make things right.
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