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Businiess name:
Klaff's Inc
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Review by:
Guest
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Review content:
Very good selection of hardware, lighting, and fixtures, that are all well displayed. HOWEVER, the service is the pits. I have been 3 times -- all on weekday mornings when the store is not busy. Each sales person I have gotten is worse than the last. One was 2 weeks on the job and totally clueless. The second was knowledgeable but totally not helpful (I felt like I was at a Home Depot and had to find everything myself). Then when I went yesterday I had to wait for my salesperson to finish texting THREE times before I could get the pricing info from him. Meanwhile I heard the other department sales person on the phone saying to a vendor "Sorry to bother you but I have a customer bothering me!" It boils my blood to spend so much money at a store where their sales reps act like customers are a pain in the neck. What terrible service. I wish their supervisors knew!
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