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Businiess name:
FAST water heater company
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Review by:
Hugh M.
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Review content:
We ordered a tankless natural gas water heater from Home Depot to replace our aging electric standard water heater. They referred us to Fast Water Heater Company to complete the installation.
Within 24 hours we had a call from Brandon to schedule a time to review the install. He was exceptionally thorough - checking out the gas line service, electrical connection availability, provided options about where the installion should be located and left us a detailed quote. Yes, it was higher than we had hoped for but it has been my experience that you get what you pay for.
We scheduled a date/time to start the installation and Brandon was right on time and ready to start.
He was obviously an experienced journeyman plumber, he had all the required parts and tools on hand. He was knowledgeable about the product, installation requirements, friendly, kept the work area neat and clean, and answered all of our questions about the process. He made sure we were of the down time when he had to shut down the gas service (no heat from the gas furnace) and the amount of down time when we would have no hot water during the installation.
He met all of he targeted times and completed the job within the estimated time frame.
We will use Fast Water Heater again and will specifically ask for Brandon if he is available.
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