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Businiess name:
All Florida Appliance & A/C
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Review by:
citysearch c.
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Review content:
First impression was great then once they had our $ they could care less about pleasing us or giving us what we PAID for.
Our dryer coil needed replacement so we order the part through them. When my husband (a handyman my trade) installed the part, the part blew. We brought it into them the next day. They blamed us for poor installation, despite the fact my husband could do these in his sleep. They said they were going to get a replacement part and we would have it the following week.After four days we called to check the status. "I'll look into it and call you back". No call returned. Two days later, same thing. Then we started calling every day for 2 weeks trying to get an answer, with the same response "I have to ask someone else to get your answer". No one had an answer and just passed us off to waiting for the ellusive person that did, to call us back. After 3 weeks for a family of 8 trying to live without a dryer, no cash returned and no part # to try and get a new part on our own....we demanded to talk to the owner. "We'll have him call you".....same story. Every day for a week. "We'll have him call you". Eventually my husband told them he was calling the BBB and News Channel 8. The owner called and offered us 50% of what we paid or for us to buy another dryer from him. We told him we were already dissastified with his business and werent interested in anything else from them. Supposedly our full amount should be on our debit card tommorrow.
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