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Businiess name:
Bent Tree Family Physicians: Ferguson Bryan MD
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Review by:
citysearch c.
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Review content:
I have gone to this facility for 2 years regularly. And I go in more than once per year. I am a cash pay patient as I currently do not have insurance and am a single mother. Since I began going there I was taken aback by their strange set of additional fees for various things. After my last visit and a recent phone call, I am fed up. At my last visit, they tried to charge me for "an extended visit" (about $40 more) because the Physician's Assistant spent more then the "Standard/Authorized" amount of time with me - 15 minutes! (I came in with a severe infection and they had to run some tests and do an exam). On top of that, I called in today to request a refill of the anti-biotic because I have been reinfected (saw the Dr. 3-4 wks. ago) and they said I would have to come in again and have new tests run! (Rather than simply calling me in a $4 harmless Rx, sounds fishy right?
4 months ago or so they implemented a new pricing structure where patients will be charged for every prescription they asked to have refilled (about $10 PER prescription refill request!); $25 charge if you have an after-hours emergency and need to speak to the person on call (they aren't offering the courtesy every other doctor's office offers); and if you just need to speak to the Dr. DURING business hours, there is a "consultation charge for that too". (I don't think any insurance covers these costs).
Sounds like MONEY is their first priority and they are turning health care into a Cash Cow. My suggestion is to find any of the other hundreds of caring doctors in your area and avoid this one "at all costs".
Cons: Care more about money than patients well-being
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