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Businiess name:
Rain Salon & Spa
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Review by:
citysearch c.
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Review content:
After reading positive reviews, I decided to try Rain. The stylist turned my beautiful blonde hair ash GRAY! I gave her a 2nd chance to re-do it & she turned it reddish/gold. To make matters worse, she discolored the collar of my shirt when the hair dye bled through her cape. My experience was horrible! I attempted to contact the manager & owner in person, by phone & email for over 2 weeks...to give them an opportunity to resolve things. I ended up going to another salon that I trusted to fix my color & had to spend for services twice. When Rain's salon owner, Mechelle, called me back (almost 30 days later) she stood by her "top colorist" & disavowed all of my concerns. Bottom line, this salon does NOT guarantee their products or services and the owner is VERY unprofessional! I wanted to warn the public, to save anyone the trouble that I experienced there!
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