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Businiess name:
Haynes Furniture
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Review by:
Guest
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Review content:
This company is terrible. They put berber carpet and a kitchen floor in my house. the carpet has seam lines, places where the carpet has strings and parts missing??? As well the installer came by my house today advised he put in the metal piece that attaches to the kitchen floor and carpet in backwards making it pull up because he tacked it into the carpet. He advised he would fix it. As he ran to his truck three times, I walk back in to realize he damaged the wood paneling on my floor and put a unfitted piece back in and walked out with trash laying everywhere when he pulled the carpet up.. Now I have to go to BBB or sue them to fix it?? After which I showed back up to the store location to be called a lyer?? Yet I have everything on video.. Get the owners name E.J. Strelitz and a # for VA beach location, call up there to be told by Steve Gagg that I need to call back up to Richmond. I spoke to Karen Griffin who didn't even listen to the problem, hung up on me, when I called back to adv. I have no problem suing the company & the conversation was being recorded she hung up again. This is the most unethical place I have ever dealt with. Itâ??s a shame for the installer installed it incorrectly, caused damage to my home, and the carpet has been put down improperly, and is low quality with the fibers coming up??? I am currently on hold with them right now. ...I should be working and loosing commission due to them from my job?? They would need to reimburse for that as well.. As this is time taken away from my work??
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