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Businiess name:
V Shop Inc
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Review by:
citysearch c.
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Review content:
The V Shop charged me over $240 to change a brake hose, front passenger side, and bleed the brakes system. I had purchased the part myself, 12.00. This man also charged me 20.00 for brake fluid. When I enquired on hourly labor charge, he told me between 35 and 150 and hour. Beware consumer. If this shop considers bleeding the brake system hi tech, do not let them attempt any real repair!
I am updating four days later. I drove my vehicle home from their shop and parked it in it's usual spot in my carport. I have a carport soiled with leaking fluid now! So, not only do they overcharge, they cannot do the overpriced repair correct! My calls to the owner have gone unanswered.
Management Response: Christine,
Thank you for taking the time to express your thoughts about your recent service visit. It appears that perhaps you misunderstood the explanation and details given about the job we performed.
We did much more than a simple hose replacement and bleed.
Both front brake calipers were removed, that hose replaced, and complete brake system "power flushed", not just bled.
The accepted labor time guides suggest charging approx. 3.5 hours for what we did. Our charge to you was 2.0 hours at $99.84 for a total of $199.36 labor. Also, since we flushed the entire system it requires approx. 1 litre of Dot 4 (only) fluid, for which your were charged $19.33 (about 1/2 what most dealers charge).
I hope you respond to the personal email sent in an effort to assure your satisfaction.
Thanks,
Bill - owner
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