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Businiess name:
StressBusters Wellness Day Spa
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Review by:
citysearch c.
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Review content:
I bought a gift certificate for my wife. Wife wasn't happy w/ the gift so I tried to return it. I was told that they do not refund gift certificates. I was not advised of the policy upfront and it is not on any of the printed materials handed to me (incl the gift certificate). Granted, I should have checked. I contacted the manager, Michael Anderson, and he acknowledged that he would "look into making the policy more clear in the future" but didn't offer a refund. Instead, he suggsted I give the gift certificate to someone else. I've e-mailed back and forth with Michael, and he refuses to give me a refund.
It's silly, but my wife actually didn't like the name, and she didn't like the location (Laguna Hills-old strip mall). I've gotten gift certificates at Amadeus and Burke Williams. If you want to get a gift certificate, you're better off getting a gift certificate from one of these places.
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