Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Oak Tree Furniture
|
|
Review by:
Matt W.
|
|
Review content:
I purchased a Simmons Big Daddy futon (around $1000) from Oak Tree furniture. After 6 months of normal use the front bar on the futon frame broke.
I called Oak Tree to determine if the warranty was with Oak Tree, or with the manufacture. They informed me that they would take care of the problem, and asked for pictures of the broken piece. After receiving the pictures they accused me of breaking the futon, and said they would not honor the warranty. They did not ask how the frame broke, or for any additional information about our use of the futon.
I informed them that I did not agree with the assessment as the futon is in a low traffic area, and receives minimal use. For the record, it broke in the course of being extended from sofa mode ot bed mode - normal use.
The staff member with whom I was speaking transfered me to the owner of the store, who confirmed that we were at fault, and went on to inform me that he no longer wanted me as a customer.
I would recommend avoiding this business
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|