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Businiess name:
Crescent Moon Eatery
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Review by:
citysearch c.
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Review content:
Should have turned back when we saw the tacky handwritten notebook paper sign posting the real Sat. opening time of 9:30 to the side of the painted sign saying "open 7:30-..." A coffee shop on a main street that opens at 9:30 on a Saturday??? Hmmm... We were the first customers of the day and this is how it went: too much food on the first table so we moved to another where I only had to wipe the sticky film from the table; waitress had a strange zombie-like demeanor; once she brought our coffee (with lipstick on rim) we literally didn't see her or any other employee for like 15 minutes - finally came and told us our order was next, and took my dirty cup of now cold coffee, 10 minutes later still no food, we're ready to just pay for the coffee and go, I get up to call her we make eye contact and she walks away! Meanwhile we've noticed 3 other people leave without service (we saw them later at J. Christopher's down the street) finally the food comes - it's dry, burnt, and missing key ingredients; called mgr. who turned out to be a long-ago waitress from the Northlake location that I still use as an example of a terrible waitress, she tried to explain to us why this 30 minute wait was normal/reasonable, offered to make us another omelette (the first one was an insult!), and blamed it on the waitress. I pointed out that 30 minutes to fill the b'fast order of the first customers of the day in an empty restaurant didn't make sense, food was poorly prepared, and that I hoped she wasn't going to argue about it with us. She finally agreed to comp the meal as she walked away mumbling about us under her breath. Crazy bad service and bad food. Used to just be marginally bad service and so-so food, but good location. I told my family to please remind me not to go back there again no matter how convenient. Shame, shame, Crescent Moon! If they had come over , explained there was only one cook, and thanked us for our patience they might have salvaged some big tippers like us.
Pros: Location
Cons: No music, sticky tables, bad attitudes, bad under pressure
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