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Businiess name:
Larry H. Miller Kia
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Review by:
citysearch c.
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Review content:
If I had the ability to give no stars, I undoubtedly would. I'm absolutely disgusted at the way my lease deal was treated. Tony Prevo may be a decent salesperson, however the entire company needs to be seriously reorganized. From lack of communication to threatening phone calls, they displayed the WORST customer service I've ever dealt with. They are deceptive, incredibly pushy, and are absolutely NOT geared towards honest and helpful customer service. Justin Lombardi should be ASHAMED at the way his business is being run - on the contrary, he did NOTHING to solve my lease issue - instead he passed it on to Breck Higgins who more than likely has no college education and an awful business sense, therefore he maintains NO clue as to how to conduct ethical business. If you're looking to drive off the lot in a car, this is your place. If you're looking to give the car back as a result of THEIR internal lack of communication and follow through, this is also your dealership. I will NEVER do business with ANY Larry H. Miller dealership ever again and I will make sure that many others hear this as well. HORRIBLE EXPERIENCE.
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