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Businiess name:
Zuppa Downtown
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Review by:
Guest
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Review content:
Went to lunch at the downtown Zuppa today. The customer service was horrible! I will not be returning. I asked for the pasta chicken without mushrooms. When the food was ready it only looked half full. The guy cooking it said if I would have ordered mushrooms my dish would have been full. Really?? That's the right answer??? It was my co-workers first time at Zuppa (her birthday weekend and I was trying to get her to try something new). There were no lids for the pop cups, the guy behind the counter fussed with her about getting a side of salsa and he threw her food on the counter. When she asked for her food to go in the over to be toasted he said "he doesn't put food in the oven for re-makes" . What?? If the customer wants their food in the oven to be toasted... just do it. What is the problem. Finally, upon leaving we noticed the salsa was still not in the bag. The other guy behind the counter said" what is it now?" when she asked for salsa. Oooooh Weeeee..... Customer Service 101 might be helpful for Zuppa staff. I'm just saying.
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