Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Expert Car Care
|
|
Review by:
citysearch c.
|
|
Review content:
I have been to Expert Car Care before with not many problems. Yet my car was under full warranty then. I went in about a month ago for an oil change and they told me h the calipers were leaking and that if not fixed soon I could "be driving and the brakes would not work at all". Their price for changing front calipers, rotors, brake pads, and brake hoses $529. before taxes. I was told the labor was $179. and the rest was for parts.
Went to AutoZone and got the calipers for $39.99 each, brake pads for $22..., couldn't get the hoses since they needed to be ordered and I already had an appointment at Expert Car Care, but they would have been $11.99 each. This was way lower than what Expert Car Care wanted for the parts.
Go in today to get my car fixed and I tell them I brought my own parts. The person up front says that it would take 2.5 hours and the labor cost will be $205. I let them know that not even a month ago they told be it was $179 and he changes something on the computer and comes back with $176 but with tax is $188 and some change. I say okay and they begin on my car. Fourty minutes later they come and tell me my car is done. They still want me to pay for the 2 1/2 hours of labor eventhough it only took them 40 minutes. I let them know it only took 40 minutes and not 2 1/2 hours to complete the job. I would not mind paying the full hour rate of $80, but a job that only took 40 minutes to do, does not deserve 2 1/2 hours of payment. Imagine going to the gas station and them telling you it took 15 gallons to fill your gas tank but it only took 5 gallons, would you pay for the extra 10 gallons?
The manager finally agreed to have me pay for the one hour instead of the 2 1/2 but was very upset that I made the challenge.
This will be one place I will not ever go to again.
Cons: Manager is very rude.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|