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Businiess name:
FLAME Heating and Cooling
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Review by:
citysearch c.
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Review content:
We are "gold" cusotmers and called Flame for emergency service on our AC on a Sunday. It was 1:30 PM and the emergency line said they were available for service until 4 PM and someone would call us right back. We left them 2 messages and they never called us back. We were smart enough (having other poor customer service with them in the past) to also call DANBOISE- who had a dispatcher answering their phones and one hour later they were at out home to fix the problem for a VERY REASONABLE RATE!!!!! Don't bother to call FLAME- there are too many other good choices out there for your heating and cooling needs. We even paid an extra fee to be a "Gold" customer and we were still treated with poor customer service!!
Pros: None
Cons: Poor Service even to their "Gold" Customers
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