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Businiess name:
Mosaic Salon & Spa
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Review by:
citysearch c.
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Review content:
My boyfriend made an appointmenent for couple massage on the day before Valentine's Day. He made the appointment two weeks advance. We both were very excite for that evening.
However, when we arrived on time for our 7pm appointment, people in the front desk looked nervous and seemed like they didn't know what to do. And later we found out they have only 2 spa room for couples.
They were overbooked and should tried to contact with the clients, so they can rearrage their appointment and their plan. The manager there, seem doesn't even care how their clients feels or needs.
And they told us to rearrange for an appointment for next time , This was VERY UNPROFESSIONAL! and I told my boyfirend we are not going back to that salon.
Poor management and Poor customer service.
Ladies, I will not recommended this salon! A Big "NO"
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