Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Complete Computer Cure
|
|
Review by:
citysearch c.
|
|
Review content:
I took my printer in on Friday, May 7, 2010. My printer was under warranty, but it took almost a week for them to find out the information from the manufacturer.
My problem with the lack of service is not from how long it’s taking (although, it is taking a lot longer than I was led to believe it would). My problem is with the lack of communication. I have not received ONE phone call from anyone there to give me a status on my printer repair. Every time I call, I only get excuses as to why there’s a delay (there’s only one technician, blaming it on the manufacturer, etc,.). This is not how to run a service-oriented business. Every time I am promised a phone call, I never receive one. For example, I called last Friday (5/21) to get a status update. I was PROMISED by the person answering that I would get a phone call by Monday (May 24) at noon. I never received one.
When I sent a letter to the owner, he left me a voicemail saying that they are not in the business to "chit chat" with customers. When I tried calling to discuss my problems, he interrupted me and wouldn't let me speak. He told me to email him and that would be the only way to communicate with him. Then he hung up. I tried calling back to tell him I just wanted my printer back and that I would pick it up. But he wouldn't let me speak and hung up on me again!!!
Unbelievable!!
Pros: None
Cons: Rude, take too long to fix things
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|