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Businiess name:
Gohlke Pools - A BioGuard Platinum Dealer
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Review by:
citysearch c.
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Review content:
I would recommend you think twice before doing business with Gohlke Pools. They lead you to believe that they are a customer service friendly and a company who cares but when you call with concerns they ignore you. We have been raising concerns regarding the unacceptable quality workmanship with the tile and coping since the work was finished. Matt Gohlke has asked what will it take to make you happy and when you tell him, replace the damaged tiles, grout in between the pool tiles, replace coping that has been chipped beyond acceptable standards, he ignores you and continues with the building process. Matt finally agreed to come out to the house and he feels that the work meets industry standards. Matt also added, once there is water in the pool you're not going to be looking around picking out every little thing, you?ll be swimming. You?re at a serious disadvantage with Gohlke Pools because you pay for the pool prior to it being completed so they don?t have any incentive to do a good job and make you happy. They also caused significant collateral damage to the pool accessories, the aggregate pool deck and our adjoining Oklahoma Flagstone arbor deck. I watched the construction superintendent,, Nathan Caldwell, pour acid directly on to the aggregate pool deck and during the post plaster acid wash, they poured acid directly on the 19x19 flagstone arbor deck and power washed it with a John Deere 3800 psi power washer. They ruined the aggregate pool deck and not only did they burn/discolor the flagstone but the also blew out 40% of the mortar joints.
Don't let Matt Gohlke also ruin your family's dream of having a nice looking "award winning" pool. If you think for one second you want to do business with Gohlke Pools, do yourself a favor and look at our pool first. Please contact me through this review site if you would like to see photos or would like to schedule a site visit to see our pool.
Pros: Pool Equipment Quality and Pool Construction (Rebar, Returns, Drains)
Cons: Stone and Tile Unacceptable Quality Workmanship and Clean Up Crew Collateral Damage
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