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Businiess name:
Orangutan Home Services
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Review by:
citysearch c.
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Review content:
The entire process from salesman to install was great. A new Trane was installed. BUT when I applied for the APS electric rebate , APS denied it stating our new TRANE had an EER Rating of just 11.0 and 11.r is required. Our concern is more did we get an older model that didn't meet the standards plus we did not get the $300 rebate as promised in the bid.
To date AHM-Inc. has not been able to resolve this with APS or advise us we got an older Trane 19I. This is disappointing because our entire experience with AHM had been great and communicative. Waiting on call back that is not coming so far. If resolved with APS or discover this is an older TRANE we will update this recommendation or lack of one.
Very disappointed at this time about response from AHM but they did do a good job with installation and seemed above board.
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