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Businiess name:  Good Samaritan Hospital
Review by:  citysearch c.
Review content: 
1) My wife's water broke at 12AM, so we had to go inside via the Emergency room. They ushered us in, good so far, but instead of atleast giving her a wheel-chair, made us walk all the way to the Labor Unit. 2) Once inside the Labor unit, despite the fact that we had pre-registered with the Hospital with all of our personal and insurance information, we were asked for all that information all over again, in a rather rude manner. (Letting us know who the boss was, obviously!) 3) The overall Labor and Delivery Unit experience was normal and average. 4) Then came the moment to transfer us over to the Mother and Baby Unit at which place the real 'service' was shown by the nurses. Once admitted, the nurses were really rude, sometimes not even responding when asked for pain medications on the help line. The 'help-line' front-desk attendant was rude to the point of hanging up without any response, when requested to call the nurse. 5) The lab technician that drew from my baby doesnt even bother that the baby is in intense pain, doesnt even offer some soothing words. Hey, you are drawing out of a one day old baby, not some inanimate thing!! Soothe and pacify the baby or get out of the unit and try drawing from animals!! 6) The paediatrician that comes the second day looks at the Vitamin K shot that is given to the baby the moment he is born and thinks that is Hep B shot and records the same, doesnt even inform us. Imagine our astonishment, when after a week, our paediatrician informs us that the Hep B shot is only given in front of us and followed up with a yellow-card that has all the info. Who exactly would have been responsible if the baby got infected somehow? The only good things are the Nursery which is excellent, the average-to-above-average Labor and the Delivery Unit. Overall, i would not go to this Hospital for my second baby. I have expressed my pain to our doctors and i am trying to lodge an official complaint to the Hospital also. Pros: Nursery, Labor/Delivery Unit, Cafetaria Cons: Really bad Mother/Baby Unit Nurses, bad resident Paediatricians, bad techs

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