Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Ki Spa & Salon
|
|
Review by:
citysearch c.
|
|
Review content:
It's possible that I didn't get what I paid for simply because the manicurist was distracted the day I had my spa day, however, when I told the receptionist of my experience my hopes of turning around the disappointment were denied. I politely explained the following to the spa. I had received a $200 gift certificate for a stone pedicure (1hr), Ki manicure (.5hr), and age defy facial (1.5hours). In her distraction, the manicurist left me with my feet soaking in warm water and stones (the only contact I had with stones) until the water was cold. When she reappeared she proceeded to rush through the massage portion of my promised 1 hour pedicure. The manicure was no better. My cuticles are only slightly more conditioned (forgot to put cuticle oil on one hand) and neglected to remove my driving calluses. When that portion of my pampering was complete, she forgot to separate my toes so that the polish would be preserved and had to touch up my toenails. The manicurist was sweet to provide me with a snack from her purse because she knew that I was hungry and they had no fruit or snack of any kind to provide me while I was there through the lunch hours. I appreciated her concern. The true 5-star spas I have routinely visited in the past provided fruit, at the bare minimum, for their clientele. My facial was nice and I liked the products, although I only had one side of my face steamed and it ended 10 minutes early. I simply wanted to get what was promised and what we paid for, but when I called to speak with a manager, who was unavailable, I was told that they were sorry about my disappointment and would simply give me a "buff and shine" worth $20. Frankly, that was insulting. My services were 20 minutes short and their offer of a $20 credit hardly replaces the $60 stone pedicure (minus the hot stones), an incomplete manicure and a short and incomplete age delay facial ($115). I was hoping that I had found a new spa to replace the wonderful spas I had been accustomed to before I moved here. I won't be back even for the free "buff and shine". The lack of management concern sealed that deal for me.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|