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Businiess name:
Ghirardelli Ice Cream & Chocolate Shop
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Review by:
citysearch c.
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Review content:
Was in Las Vegas over the holidays. I was shopping for a pair of boots at Privilege. The sales girl excitedly showed me a pair of $400 boots. She said there was only 1 pair left and they were my size and on sale for $99. She took them to the cash register for me to purchase. I shopped a little more, added another pair of shoes. Got up to the counter and the price suddenly became $240 because "oh, my manager found one more pair in back." She proceeded to start ringing me up. Told her no, that they needed to honor the price she quoted me not once but several times. Nick the supposed store manager said if she sold them to me for $99 the balance would be taken out of her paycheck. I told him that was illegal and violated labor laws. He basically didn't care and was extremely nasty. I asked to speak to the owner. He told me no, he would not provide me with her info nor tell her about hte situation. Obviously I left without buying anything. Worst customer service and attitude I have EVER encountered!
Cons: Worst Customer Service!!!
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