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Businiess name:
The Melting Pot
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Review by:
citysearch c.
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Review content:
My girlfriends and I decided to check out the location on Friday and had the worst experience ever. Upon entering, we were "greeted" by Michael (the same manager and vice president of operations from the post below me). I say "greeted" because it was quite the opposite. He stared us down and spoke condescendingly because we did now know we needed reservations since we had never been there. Michael rudely told us that we needed reservations and didn't offer to make it for later that night until we asked if he would. We then made reservations and came back two hours later five minutes before the time of the reservation. He was still in a horrible mood towards us. We felt a racial prejudice from him because he didnt treat other customers of different races the way he treated us. When I asked him when we would be seated and promptly responded letting me know that it was 10:05. I didn't recall asking for the time. I had asked him what time we would be seated because I needed to run downstairs but he didn't respond. He was very dry and unwelcoming. We were taken to our table by another girl who rudely informed us upon asking that Michael was the manager. She said it in a way that we were to be scare of him. When we got to our table our server got our order and didn't come back the rest of the night to see if we needed anything. We had to ask other waiters to call our waiter the entire night. The food was okay. It was nothing special. The portions for the fondue were very small. The waiter then brought out check without asking if we wanted anything else. We figured since we were a group of 6 and gratuity was already included in the bill, it didnt matter to the waiter if he helped us out or not. This location is horrible. I will never ever go there again.
Pros: none
Cons: everything
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